- Personal
- $69 / 3 Months
- 10% Renewal Discount
-
- All Templates and Extensions
- New Products & Updates
- Unlimited Downloads
- 1 Domain Support
- Standard Ticket Support
- No recurring payments
- Standard
- $99 / One Year
- 20% Renewal Discount
-
- All Templates and Extensions
- New Products & Updates
- Unlimited Downloads
- 5 Domains Support
- Standard Ticket Support
- No recurring payments
- Developer
- $199 / One Year
- 30% Renewal Discount
-
- All Templates & Extensions
- New Products & Updates
- Unlimited Downloads
- Unlimited Domains Support
- VIP Ticket Support
- No recurring payments
-
BEST DEAL
- Lifetime
- $599
- Only one payment
-
- All Templates & Extensions
- New Products & Updates
- Unlimited Downloads
- Unlimited Domains Support
- VIP Ticket Support
- No recurring payments
Support Options
All our plans include standard support which get you guides and tutorial videos plus usage guidance, instructions and simple debugging assistance from our team to help you resolve any issue. A VIP support plan is available for $99 a year and includes all that plus minor customization, conflict debugging, server and hosting assistance and on-site help which means our team will actually go to your site to fix problems if needed.
| Issue | Standard | VIP |
|---|---|---|
Bug Fixes |
||
Instructions and Usage |
||
Update Problems |
||
Minor Customizations |
||
JavaScript Conflicts |
||
Third Party Products |
||
On-site Debugging |
||
Server and Hosting Assistance |
Bug Fixes
We try to keep all of our Templates and Extensions bug free but if a problem is found, you're covered with free access to fixes and updates.
Instructions and Usage
Get assistance to customizing templates and extensions, we will explain the how's and the where's so you can focus on your design.
Update Problems
If you are having an issue updating one of our products we can assist you. If you are having an issue updating Joomla we can also help, this does not include migration services.
Minor Customization
We can advise you on how to do minor customization to our templates or extensions, but we will not add new features to an extension or build your site for you.
JavaScript Conflicts
JavaScript conflicts can be difficult to identify and solve. When one of our products is involved, we will help find the best solution possible.
Third Party Products
If there is a conflict with a third party product, we can troubleshoot it for you. In most cases we can fix issues, but we do not guarantee a solution.
On-site Debugging
When the issue at hand requires it, we will login to your server to research, debug and solve problems. Your login info is always private and secure.
Server and Hosting Assistance
We can identify the most common Joomla environment problems. Get advise on server configuration, security measures and upgrade procedures.
Frequently Asked Questions
Do memberships renew automatically ?
Memberships are not renewed automatically, but you will be reminded when your membership is about to end so you can decide to renew at a convenient time. Each plan offers up to a 30% discount on renewals.
What happens when my membership expires ?
When the membership expires, you will no longer be able to download new products, updates or have access to technical support. However, you can keep using any product you have installed forever.
What is a domain license ?
A domain license allows you to install our products on a single website. Unlimited site licenses means you can install them on as many sites as you want. You may install our products on unlimited domains, but you are restricted for support on the number of domains the plan offers.
What payment types do you accept ?
Can I get an invoice from my purchase ?
Yes, we provide means for you to get an invoice document for every purchase. You can find your invoices in your account settings.
I am a club member now, where do I get the files ?
You can go to any product page to find a Download link. Most products actually include multiple files so you get to choose which ones to download at any time.
Can I remove your copyright notices ?
You can remove any visible Copyright notice, however all Copyright notices within source code such as PHP or other files must remain. Only our Developer Plans allow for source code copyright removal.
Can I distribute or resell your products ?
No, you can use our products only on your website projects including those you develop for a client or third party. Product PHP code is under GPL version 2.0 license, however all graphic assets, fonts, cascading style sheets, JavaScript programs and any other file are released under a commercial license unless noted otherwise in their source. Please read our Terms and Conditions for more details.
I am a developer, can I use your products as part of my portfolio ?
Yes, we'll be glad to be included in your portfolio!
OUR GUARANTEE
Our products work with the latest version of Joomla!
Unsure about your purchase? We offer a refund within 7 business days of your purchase.
Please read our Refund Policy or Contact Us if you need more information.
